A NSW Government website

Step 8 of 10

Project and delivery

Does the project team have limited or no experience delivering ICT projects, managing ICT suppliers or applying ICT procurement requirements?
Is the timeline compressed, externally mandated, dependent on multiple vendors or subject to fixed implementation dates?
Will the solution require organisational change, training, communications, new operating procedures or significant process redesign?
Will supplier performance be measured against business outcomes, user experience, service continuity, operational impact or deliverable acceptance criteria, rather than solely against technical service levels?